Business
Public details used across customer touchpoints
AI behaviour
How aggressively the AI acts on your behalf
Auto-reply to enquiries
Draft only — you approve before send
Auto-acknowledge web orders
Send confirmation email + SMS instantly
Auto-schedule social posts
Draft only — you approve before publish
Auto-reorder low stock
Currently off — alerts only
Integrations
What's plugged into your AI dashboard
BisTrack ERP
Live stock + orders sync
Shopify (shawfieldtimber.co.uk)
Orders pulled every 60s
Google Ads
ROAS reporting + AI bid suggestions
Meta Ads
Campaign + creative tracking
Twilio (SMS / WhatsApp)
Inbox + outbound
Royal Mail / DPD
Re-auth required