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Recent reviews
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- AAndrew M.Googlepositive
Ordered Friday, here Tuesday. Boards perfect. Will use again.
AI-drafted replyCheers Andrew — really appreciate you taking the time. Glad the boards landed quickly. See you on the next one.
Yesterday - KKaren D.Trustpilotpositive
Good quality timber and friendly trade counter. Delivery was a day later than promised but they kept me posted.
AI-drafted replyThanks Karen — glad the team kept you in the loop. We're tightening up the Wed run so we hit slot first time next round.
2 days ago - JJG JoinersGooglepositive
Trade counter staff know their stuff. Tommy gets us sorted every time.
Replied4 days ago - LLinda C.Facebookneutral
Decking is lovely but the website was a bit of a pain to checkout on mobile.
AI-drafted replyThanks for the feedback Linda — fair point, our mobile checkout is being rebuilt this month. Drop us a DM with what tripped you up and we'll feed it to the dev team.
5 days ago - MMark H.Googlepositive
Best trade prices in the West. Composite decking arrived faultless.
Replied1 week ago - AAnonymousTrustpilotnegative
Two of the slats were split. Replacements sorted within 48 hours but should have been right first time.
AI-drafted replyGenuinely sorry about the split slats — that's not the standard we aim for. We're flagging it to the yard team and the supplier. Glad the replacements were quick; if there's anything else, please reply here.
1 week ago